What are cookies?

Cookies are very tiny pieces of information that are created and stored on your computer, tablet or mobile phone. The reason we use cookies at FASHION FOR HOME is purely to improve your browsing experience, and to develop the design, layout and function of the site to make it faster and easier for you to use.

What is the FASHION FOR HOME cookies policy?

At FASHION FOR HOME, like most websites, we use cookies. To make full use of the online shopping and personalised features on FASHION FOR HOME, your computer, tablet or mobile phone will need to accept cookies, as we can only provide you with certain personalised features of this website by using them.

Why do we use cookies?

Cookies enable us to tailor every visit you make to our website to match your specific needs and tastes. We can make personal recommendations that help with your purchasing decisions, or for example, if you forgot a product in your basket, a cookie will store it so next time you don’t have to start your shopping from the beginning.

What information do cookies store?

Our cookies don't store sensitive information such as your name, address or payment details, it is simply that once you are signed in the cookies hold the access to this information.

Are cookies safe for my computer?

Don't worry! Cookies are perfectly safe for your device and will not store personal information such as your credit card details.

What type of cookies do FASHION FOR HOME use?

Affiliate Window
Affiliate cookies assist in indicating to us how you came to our website. This information assists us to establish which of our marketing campaigns are most effective and to continue to improve the relevance of our advertising. These cookies are also important tools for helping us to track sales on our website. The Affiliate cookies also enable us to reward external websites for directing you to us.

Beezup
These cookies show us the website on which you located our marketing material and which website you came to our site from. This information assist us to establish which of our marketing campaigns are most effective and to continue to improve the relevance of our advertising. These cookies are also important tools for helping us to track sales on our website. As a result of these cookies we can also reward external websites for directing you to us.

Ums
The ums cookies enable us to monitor the success of our newsletters and transactional emails, in order to continue to improve the products and services we provide.

Trackingchat
These cookies enable us to provide you with our Live Chat service. They do not store any personally identifiable information about our customers, the trackingchat cookies are simply used to improve the quality and service our customers receive whilst on our website.

Google Analytics
In order to improve our customers´ experience on our website, we analyse data collected by Google Analytics. This data includes the IP address, information about the number of visitors to our website, the pages that are visited and how much time our visitors spend on specific pages and other information that is important in assisting us to provide an excellent customer experience. These cookies do not identify people, as information is collected based on a combination of browser information, user account and a computer. The information collected enables us to improve the quality of our vistors´ experience.

Prudsys
In order to provide you with recommendations about products that might be of interest to you we use these cookies. Recommendations are based on the products both you and other visitors have viewed on our website. These cookies are used to improve the quality of the shopping experience you have in our webshop and they do not store any personally identifiable information about our customers.

DoubleClick and Criteo
FASHION FOR HOME works closely with carefully selected 3rd parties in order to deliver more relevant and personalised banner ads to our customers across various websites and to analyse the success of our advertising campaigns. In order to achieve this we use cookies, which enable personalised banners to be displayed. These cookies provide you with a banner which is relevant to you, based on your most recent activity on our site. These cookies do not store personally identifiable information about our customers. Our service providers, Criteo and DoubleClick, use cookies responsibly. If you would like to find out more information about their privacy policies please visit their individual Privacy Policy page on their website.

Mbox
In order to provide you with a selection of personalised products that might be of interest to you, we use the mbox cookies. These cookies assist us in improving your experience on our website and do not hold any personal information about you. For more information about these cookies and your privacy, please access the privacy information available from Omniture here.

Efficient Frontier
In order to monitor the success of our marketing campaigns and further improve our advertising we analyse data collected by Efficient Frontier. This data includes information about which ad brought you to our website, the pages you visited on our website and information about the type of device our advertisment appeared on. This is statisitcal information only and does not identify any individuals. The information enables us to manage and improve the content on our website and provide our visitors with relevant advertising. These cookies do not store personally identifiable information about visitors to our site.

Google Adwords Remarketing Cookies
We also have remarketing cookies, which provide us with statistics regarding products viewed and information that has been viewed on our site. This information enables us to improve our website and customers´ experiences on our website. To visit the Google Privacy pages click here. Please note this link opens in a new window and that we can't be responsible for the content of external websites.

Can I enable/disable cookies?

To order products from FASHION FOR HOME, you need to have cookies enabled. Enabling cookies will ensure you receive the optimum user experience from the FASHION FOR HOME site. If you don't wish to enable cookies, you'll still be able to browse the site and use it for research purposes. If you prefer to disable or block cookies you can always alter the settings of your browser to prevent it from accepting cookies.

How do I manage cookies?

Amending your cookie settings is quite simple, but it depends on which browsers you are using. For a step-by-step guide of how to manage your cookies continue reading.

How do I know what browser I am using?

For a Microsoft Windows based machine: click on 'Help' at the top of your browser window and select the 'About' option.

For an Apple machine: with the browser window open, click on the Apple menu and select the 'About' option.

How do I check cookies are enabled on windows platforms?

Microsoft Internet Explorer 7, 8 & 9
a. Select 'Tools' from the top menu of your browser. Select 'Internet options'. Click on 'Privacy'
b. When Privacy level is set to Medium or below this will enable cookies in your browser
c. If the settings are above Medium this will disable cookies


Mozilla Firefox
a. First, select 'Tools' from the top menu of your browser. Select ‘Options’
b. Then select the Privacy icon
c. Click on Cookies and select 'allow sites to set cookies'


Google Chrome
a. Select 'Tools' from the top menu of your browser. select ‘Options’
b. Click the 'Under the Hood' tab, find the 'Privacy' section. Select the 'Content settings' button
c. Finally, choose 'Allow local data to be set'


Safari
a. Click the cog icon' from the top menu of your browser and then click ‘Preferences’
b. Select 'Security and, check the option that says 'Block third-party and advertising cookies'
c. Press 'Save'

How do I check cookies are enabled for apple platforms?

Microsoft Internet Explorer 5.0 on OSX
a. Select 'Explorer' from the top menu of your browser. Then select 'Preferences' to Scroll to the 'Cookies' option found under Receiving Files
b. Choose the 'Never Ask' option


Safari
a. Select 'Safari' from the top menu of your browser and select the 'Preferences' option
b. Click on 'Security' then 'Accept cookies'
c. Select the 'Only from site you navigate to'

What if I am using another browser?

If you are using a different browser please have a look at your product documentation, or search for online help files or the browser manufactures website.

What are third party cookies?

When you visit FASHION FOR HOME you might notice some cookies that are not related to FASHION FOR HOME. If you go to a page that contains embedded content, for example from Vimeo, you may be sent cookies from these websites. We don't control the setting of these cookies, so it is better that you check the third-party websites for more information about their cookies.

Where can I find additional information about cookies?

If you'd like to learn more about cookies in general and how to manage them, visit www.aboutcookies.org This link opens in a new window - please note that we can't be responsible for the content of external websites.

What are Facebook Social Plugins and how are they used?

Plug-ins are pieces of code that assist in extending functionality of a website. Our website uses social plug-ins („plugins“) for the social network Facebook (Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA), which enable you to like, comment on and share sites throughout the internet. It is possible to identify these plug-ins by the Facebook logo or through the label “Social Plug-in from Facebook” or “Facebook Social Plugin”. You can find a summary of the Facebook Plugins and what they look like here.

When you view a web page that contains one of these social plugins, your browser will create a connection with the Facebook server. The contents of the plug-in will be transmitted directly to your browser and embedded from this website. We therefore have no influence over the data that Facebook accesses and would like to bring the following information to your attention: As a result of this plug-in, Facebook has access to the information regarding which pages on our website your browser has accessed, even if you do not have a Facebook account or you are not currently logged into Facebook. This information (including your IP-Address) is transferred from your browser to Facebook´s server in the USA and is then saved.

If you are logged into Facebook, it is then possible for visitors to our website to be recognised as Facebook users. If you interact with the website using plug-ins by, for example, selecting the “Like” button or by adding a comment, this information will be transferred to Facebook´s server and will be saved. The information will then be published on Facebook and your Facebook friends will be able to view this. Facebook can use this information for advertising and/or marketing research purposes and also for customisation of the design of Facebook pages. Using this information Facebook can compile profiles of users, interests and contact, for example, in order to analyse your use of our website in relation to the advertising that appears on Facebook, to inform other Facebook users about things that you “liked” or commented on regarding our website and to inform and develop the number of users who have access to the services provided. If you would prefer that Facebook does not collect data regarding your use of our website, it is necessary for you to log out of your Facebook account prior to accessing our website.

The purpose of, and extent to which, data is collected by Facebook, and more detailed information regarding the protection of your personal data can be located in Facebook´s Privacy Policy .

It is also possible to block Facebook Social Plugins with Add-ons for your internet browser. Here is an example of a Facebook Blocker.

How is Google+ used?

This website uses the “+1” button for the social network Google Plus, which is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CV 94043, United States. This is represented by a “+1” button on a white or coloured background.

If you access one of our web pages containing this button, your browser will create a direct connection with the Google server. The content of the “+1” button will be transferred to your browser and embedded, improving the functionality you experience on the website. We have no influence over the collection and/or use of data Google compiles as a result of this, however, please note that your IP address will be one aspect of the data that is gathered.

The purpose of, and extent to which, data is collected and more detailed information regarding the protection of data collected via Google “+1” can be located in Google´s Privacy Policy .

If you are a Google Plus member and would prefer that Google does not collect data about your use of our website and link this to the membership data Google has saved about you, it is necessary for you to log out of your Google Plus account prior to accessing our website.

How do Twitter functions effect my privacy?

Our website includes functions that are linked to Twitter. These functions are operated by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA, 94107, USA. Through the use of Twitter and the “Re-Tweet” function, the websites that you visit will be linked to your Twitter account and this information will be available for other people to see. As a result, data will also be transferred to Twitter.

Please note, that as provider of these pages we are not informed about the content of the data which is transferred or the use of this data by Twitter.

It is possible to change your privacy settings for your Twitter account. Please click here for more information.

What are Web-Bugs?

Web-bugs or “Clear GIFs” are small pieces of data that may be located in graphics or emails. These are approximately 1 x 1 pixel in size and perform a similar function to cookies. Web-bugs are usually not visible to the user and are simply used to analyse the success of the newsletter or page in which they feature. Web-bugs send your IP address (an internet “address” that represents your computer), the time the web-bug was accessed and user´s browser type to a web-server, in a similar manner to cookies. This data is anonymous and is not linked to any personal data on your computer or with any data bank containing personal information. These web-bugs are used in our newsletters, in order to assist us in continuing to improve the service we provide our customers.

Without your permission, web-bugs will not be used to:
• collect personal data about you
• share data with third persons or any marketing platforms.

In order to disable web-bugs on our pages, there are a number of tools available, including webwasher, bugnosys or AdBlock (for the Firefox browser). In order to disable web-bugs in our newsletter, please alter the settings in your mail program, in order to ensure that no HTML is displayed. Alternatively, you can simply read emails whilst off-line, in which case the web-bugs will also be disabled.

How secure is the FASHION FOR HOME website?

We maintain industry leading physical, electronic and managerial procedures to safeguard and secure your personal information, prevent data from unauthorised access, maintain data accuracy and ensure the correct transmission of information. We use Secure Socket Layer technology and other technologies to ensure no online orders may be processed through an insecure connection, including your order information and your credit card information.

How is my data used?

The information that you provide online or otherwise will be processed by FASHION FOR HOME GmbH and used to provide you with the products you bought, for billing and accounts purposes, and for keeping records of the transaction.

Your information may also be used, to keep you informed about FASHION FOR HOME products, promotions and services and to receive information from other carefully selected companies.We will only use your information in this way if you have given your consent.

What is FASHION FOR HOME's Privacy Policy?

We know that you care how information about you is used and shared, and we appreciate your trust in us to do that carefully and sensibly. To read our full Privacy Policy click here.